FAQ’s

Q: My TV is broken. What do I do?

A: As simple as it may seem… First thing, check that the power plug is installed properly and that the outlet is getting power. Then, get as much information as you can about the symptoms.

For example:

  1. Does the unit power on?
  2. Is there an LED blinking. If so, how many times? (Some TV’s will blink a code to indicate which part of the set has failed.)
  3. Is there an on-screen display? (Press menu button on TV panel to see if the TV menu appears.)
  4. Is there sound coming from the TV speakers?
  5. Is there a distortion of the picture? If so, on what inputs? (Cable or satelite box, DVD player, game console? All of them?)
  6. Any other information you think can be helpful.

Q: Does in home service mean my TV will be fixed in my home?

A: If possible we prefer to fix the TV in the home, but certain sets can only be diagnosed properly in the service center. The technician will make this decision based on the parts that we are able to carry in stock and the length of time it will take to diagnose.

Q: How long will it take to fix my TV?

A: It varies.

  1. If we have the part in stock, it may be completed the same day as the appointment or within a day or two.
  2. If the part must be ordered, the normal turn around is 4-7 days. 
  3. If part is not available or difficult to locate, it will be fixed as soon as part is obtained from the distributor.

Q: How much will it cost to fix my TV?

A: The cost is based on parts needed and the service fee. A more accurate estimate can be given with some specific information about your TV and its symptoms.

Q: Do you provide a warranty on your repair?

A: Our labor is warrantied for 30 days. Most parts have a 90 day warranty. Lamps are warrantied for 6 months.

Q: How much is it to diagnose the set?

A: It varies.

  1. For a set that is brought to the office, it is $60 for a diagnosis (Which will be applied to the final cost of the repair).
  2. For house calls within 25 miles, it is $85 (Which will be applied to the final cost of the repair).
  3. Over 25 miles, it is between $95 and $115 for a diagnosis depending on the distance from the shop (which will be applied to the final cost of the repair).

Q: Why would I fix my TV rather than buy a new one?

A: In some cases, it does not make sense to repair the set based on the problem and the cost of the parts needed. Most sets, however, can be repaired for less than half the cost of a new TV.  The likelihood of having a problem with a fixed set is very similar to the likelihood of having a problem with a new set. If the set is not financially reasonable to fix our technicians will let you know.

Get a Quote

Please provide valid contact info.

×

Website Reference
  • Tv Repair Tempe

    If you don't want to miss your favorite shows, it’s time to get that set repaired. Get in touch with us here at Bob's TV Service, a TV repair Tempe family-run and Arizona-based business with highly-trained technicians to take care of your repair needs ASAP, all at very competitive rates.

  • Tv Repair Surprise

    Look for warranties and guarantees for your TV repair Surprise service so that case something goes wrong again, you can save money and even get free back-repair service. To save yourself from headaches, work only with qualified technicians, such as our crew here in Bob's TV Service. We only work with certified and experienced repairmen to ensure quality.

  • Tv Repair Sun City

    Thinking of repairing your TV by yourself? You may end up spending even more money on mistakes! Save hundreds of dollars by having it repaired by professionals. Affordable and quality TV repair Sun City is offered here at Bob's TV Service, one of Arizona's most reputable repair service companies. We also offer competitively-priced DLP lamps.

  • Tv Repair Phoenix

    You probably invested a lot of money into your TV, so if something goes wrong, be sure to call a reputable TV repair Phoenix company for help. Bob's TV Service is qualified to do the job. We also boast superb customer support and experienced and certified technicians available to repair any brand or type.

  • Tv Repair Mesa

    When you are having problems with your HDTV set, don't just call any repairman to get the job done. Go to a TV repair Mesa company that specializes in the field to be sure. Get started here at Bob's TV Service, one of the most reputable service providers in Arizona.

  • Tv Repair Glendale

    Look for reputation, customer service, and experience when searching for quality TV repair. Bob's TV is a reputable TV repair Glendale family-owned and operated company in Arizona. We can repair all sets from major brands, including Panasonic, Toshiba, Sanyo, etc. Simply talk to one of our certified and experienced technicians to get started.

  • Tv Repair Gilbert

    Not all electronics repair companies offer good customer service, which is one of the most important factors to look at when looking for quality TV repair Gilbert. Bob's TV Repair offers high quality customer support. Call us today to talk to a well-trained and experienced technician regarding your TV repair concerns.

  • Tv Repair Fountain Hills

    Bob's TV Service employs well-trained and very capable technicians to carry out TV repair Fountain Hills services. With at least 9 years of experience, you can be sure that your TV is in good hands with knowledgeable and competent technicians. Stop worrying about your TV – you can leave everything to us.

  • Tv Repair Cave Creek

    You can save a serious amount of money by having your TV checked for repairs instead of rushing to the store to buy a replacement. Make sure to have it checked by a reputable TV repair Cave Creek company. To get started, get in touch with the certified technicians here at Bob's TV Service.

  • Tv Repair Chandler

    One of the first things to consider when choosing a TV repair Chandler service is the company's reputation in your area. Be sure the repair service company has a long list of satisfied clients in Chandler, just like Bob's TV Service. We have certified technicians to work on your TV sets, so matter what type or manufacturer brand.

    • Website Reference - Business Collective - Business Log - Sitemap